Privacy Policy
This policy explains what information is collected when you submit a grooming request and how it is used.
Information you provide
When you submit an enquiry form, you may provide the following details:
- • Your name and phone number
- • Your suburb
- • Dog details such as breed, size, age, coat condition and temperament
- • The service you need and preferred timing
- • Access or parking notes
- • Any additional message you include
- • An optional photo of your dog
How your information is used
Your details are stored so we can assess and respond to your request. The information helps us understand your dog's needs before getting in touch.
Photos
If you upload a photo of your dog, it is stored alongside your request and used to help assess coat condition, matting or clipping needs. You are not required to upload a photo.
No guarantee of service
Submitting a request does not guarantee a specific time or price. Availability depends on your dog's needs, location and the service required.
Contact
If you have questions about your request or this policy, call 03 7057 3231.